BetBase

Privacy Policy

Last updated: June 2025

1. Who We Are

BetBase (“we”, “our”, “us”) operates the website at betbase.com. This policy explains how we handle data collected through your use of the site.

2. Data We Collect

2.1 Data you provide

  • Contact form submissions — name, email address, subject and message. Stored securely in our database and used only to respond to your enquiry.
  • Newsletter sign-ups — email address and your silo preferences. Used only to send the weekly digest you subscribed to.

2.2 Data collected automatically

  • Server logs — IP address, browser User-Agent, pages visited, timestamps. Retained for 30 days for security and debugging.
  • Search queries — anonymous search terms entered on-site, stored without any personally identifiable information.
  • Cookies — see our Cookie Policy for full details.

2.3 Data we do NOT collect

We do not collect payment information. We do not build advertising profiles. We do not sell personal data to any third party.

3. Legal Basis for Processing (GDPR)

  • Legitimate interest — server logs, security monitoring, anonymous analytics.
  • Consent — newsletter subscriptions, analytics cookies.
  • Contract — processing contact enquiries you initiate.

4. How Long We Keep Your Data

  • Contact form messages: 24 months, then permanently deleted.
  • Newsletter subscriptions: until you unsubscribe.
  • Server logs: 30 days.

5. Third-Party Services

We use the following third-party services that may process your data:

  • Sentry — error monitoring. Anonymous error data may be processed on Sentry servers in the EU/US.
  • Email delivery provider — newsletter and contact reply emails are sent via a third-party SMTP provider.

Pages containing affiliate links to bookmakers use rel="nofollow sponsored" links. Clicking them takes you to the bookmaker's own site, where that bookmaker's privacy policy applies.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent at any time (e.g. unsubscribe from newsletter).
  • Lodge a complaint with your national data protection authority.

To exercise any of these rights, contact us via the contact page.

7. Cookies

See our dedicated Cookie Policy for a full list of cookies we use and how to manage them.

8. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related queries, please use our contact form.